Telemarketer Resume: Templates & Top Tips

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In the US, telemarketing enjoys a high job satisfaction rate. Excellent salaries, possible raises, and various growth opportunities are the key factors that make this position a winner for many. 

However, being a telemarketer is more than statistics. Precision, superb communication skills, and a knack for selling are some of the skills you need to win a job in the branch. Creating a wholesome resume for a telemarketing position might be a pickle, but with the right tools at hand, you’ll manage to represent yourself in the best light and score the job you want. 

To help you with that, read our detailed guide on how to write a resume for a telemarketer’s position. 

To start, here is a complete example of what a telemarketer resume should include and look like.

resume Example

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[Andy Anderson]

[Telemarketer]

[Victoria Ave Cleveland, Ohio | andy.anderson@gmail.com | 111-888-7777]

Summary

Persuasive bi-lingual telemarketer with a record of closing 2 deals per day looking for a new telemarketer challenge to exploit the communication and customer service skills gained at a call center.

Experience

Sales Associate

TV & Communication Company

• Exceeded monthly sales targets by 25% on the internet and TV packages
• Continuously communicated with 40+ clients per day to answer their issues with the network, and responded to their interest while converting average 5 clients into customers
• Answered and assisted customers with poor quality service during weather storms by 30+ clients in a single working day

Education

Bachelor in Science in Public Relations  | University of Cincinnati

2014-2018

Skills

• Knowledge in accounting
• Diligent Scheduling
• Product knowledge

• Adaptable in stressful situations
• Problem-solving mindset
• Patient

Certifications

• Certified Information Technology Professional (CITP).
• International Accredited Business Accountant (IABA)
• Certified Customer Service Representative (CCSR)

Languages

• French
• Spanish
• Chinese

Hobbies and Interests

• Business development courses
• Telemarketing courses
• Language courses

If you need a helping hand, there is a pool of suggested resume templates to get you started. However, creating a personalized resume from scratch will leave a more tailored impression of who you are as an applicant. Let’s start with the resume format, an essential aspect to consider.

The most effective and commonly used resume formats include:

• Reverse-chronological format. This type begins with your latest achievement and moves backward chronologically. The reverse chronological format works best for experienced professionals. It is compact and allows the hiring board to estimate your abilities and experience – and boost your odds of getting the job. 
• Functional format. This resume is mainly skill-oriented and is best for applicants who are at the start of their professional journey and don’t have much experience.
• Hybrid format. This resume type is a combination of the experience and skills formats allowing you to capture your working abilities to the fullest. As you can include combined aspects of your professional profile – skills and experience – this format is always an option to consider. 

When choosing a resume format, read the job ad and look for resume specifications.
Often, companies might ask for a specific telemarketer skills resume, and not following their requirements may automatically disregard you as a viable candidate. 

If the resume format is not specified in the job description, both the reverse-chronological format and the hybrid format are a good option to consider – based on what you have to offer. 

The aim of the resume summary is to explain the purpose of your application and your strongest suits. It is meant for experienced professionals and to write a great one, you need to present your previous experience and skills in no more than 3-4 lines.

Let’s see what a summary section for a telemarketing agent resume should NOT look like:

And now a more suitable summary example: 

For an optimized resume summary make sure you:

• Provide facts. Instead of writing you have the high(est) record for closing deals, explain how high or provide the average number of closed deals per day. The same goes for the success rate. Don’t write that you’re very successful, but define the success.
  Or, 2.5% as we did in the example above.
• Be smooth with the demands. This leaves a good impression as a telemarketer and lets them know the applicant is creative in how they sell themselves. Instead of being plain and asking for the job position, try something like “looking for a new challenge to break the latest record of [insert stat]. 
• Don’t list skills in the summary. You never list all your skills in the summary, instead, you only highlight the most relevant accomplishments. As for your skill segment, it should be featured separately in the resume – and in detail.

Telemarketer Resume Objective Example

Writing a telemarketer resume objective is fitting for not-as-experienced applicants and pays more focus on the goals you have concerning the position, rather than your experience. 

Like the resume summary, the resume objective should be no longer than 4 sentences.
A resume objective will work great if the applicant has no previous working experience in the telemarketing industry, but has enough skills to make a promising employee. 

When speaking of poorly constructed resume objectives, here is what to avoid:

Writing a telemarketer resume objective is fitting for not-as-experienced applicants and pays more focus on the goals you have concerning the position, rather than your experience. 

Like the resume summary, the resume objective should be no longer than 4 sentences.
A resume objective will work great if the applicant has no previous working experience in the telemarketing industry, but has enough skills to make a promising employee. 

When speaking of poorly constructed resume objectives, here is what to avoid:

And here is how to nail it:

Remember: You don’t think but are certain of what you want and expect. When creating an objective, avoid using personal pronouns and stick to a neutral voice. 

A winning telemarketing experience resume segment is precise, factual, and rich in information. 

Now, you might be experienced in more branches than one, however, when applying for a particular position – a telemarketer in this case – it is paramount you only stick to the experience that matters. Leave out all professional experiences that have nothing to do with the job at hand. 

Telemarketer Resume Examples: Experience

To give you an idea of what to avoid, here is a not-so-great resume experience example:

And here is how to ensure your experience section is top-notch: 

As a guide, always use bullet lists and mention statistics to showcase how proficient you are in practice. 

Comparing these two examples, the wrong one seems somewhat bland and is missing key information on what the applicant actually accomplished at their previous job. 

Whereas in the second telemarketing resume example, there is a bullet list, percentages, and other metrics that depict the success of the candidate at their previous job. 

The education resume section is not the most important part of your resume, but it can be if the telemarketing job description for a resume demands it. For the telemarketer position, any education relevant to marketing or business can count as an asset. For example, a knowledgeable telemarketer would know when their target group is most likely to make an order.

Telemarketer Resume Education Section

The education section must be neatly showcased, or you have to mention:

• The latest degree
• The university you graduated from
• The beginning and end of your studies

Here is an example of how not to compose this resume section:

And here is how to ensure all relevant details are mentioned accordingly: 

Professional skills are essential for a telemarketer resume – and any other resume at that.
Most times, your skills should be mentioned as keywords (see what the job description is looking for in terms of skills).

Now, many hiring managers use AI to filter received applications, so the trick is to create a balanced soft and hard telemarketing skills list.

Here is an idea of which skills a telemarketer job description might ask for: 

The “Other” section of the resume is reserved for all other professional assets you have in store – but have nowhere to mention. Some accomplishments to feature in your Other section are: 

• Certifications related to telemarketing;
• Languages;
• Hobbies and interests that relate to the job position;

One of the most common mistakes applicants make in this section is, they present their hobbies and interests although they are unrelated to the job position they’re applying for. If you decide to feature extras in your resume, always ensure they are relevant to the position you want. 

Telemarketer Resume Sample Extra Section

Getting your Other section wrong can happen, and here is an example to avoid: 

Now, have a look at this example to learn how to structure your Other professional fortes:

Certifications undoubtedly raise the chances of scoring an interview. If you have received any awards, you can also add them to the resume, alongside any online courses you enrolled in. 

The perfect telemarketing agent resume is a blend of all things that make you a strong applicant. Education, experience, skills, a proper introduction, and the optional Other section are integral elements of a professional-looking resume. Using keywords from the job description and featuring them in your resume is wise since it makes for a more tailored application. 

All in all, pay attention to the following before you apply for a telemarketer position:

• Add relevant information to the resume – be transparent, and don’t oversell yourself. 
• Avoid redundancy or general sentences – keep it neat, clean and sophisticated. 
• Provide statistics and relevant accomplishments. Skip what doesn’t serve you.
• Keep your objective or summary short yet impactful.   
• Choose the right format based on your skills and experience, and use action verbs to showcase each aspect. 

Lastly, always proofread and self-edit your resume. Keep in mind that big companies, especially those seeking senior applicants, will not consider an incomplete or half-done resume, and will likely reject your application. 

To execute the best telemarketer resume for your dream job, resort to this guide as needed and follow these guidelines to the T. Best of luck with your application process!